Terms and conditions

Disclaimer

Jurassic Saunas cannot be held responsible for the safety of people entering the sea, we do not encourage this for safety reasons. If you choose to enter the sea, this will be at your own risk.

Use of the sauna is at your own risk. Please consult your GP if you have any concerns about using the sauna safely. We recommend seeking medical advice if any of the following apply to you (note: this is not a comprehensive list):

  • Pregnancy
  • History of heart attack or stroke
  • Taking any medications
  • Cardiovascular conditions or problems
  • Epilepsy
  • Asthma or other respiratory conditions
  • High or low blood pressure
  • Arterial disease
  • Joint or muscle injury

By booking a session, you confirm that you, and anyone in your group, have reviewed and considered this advice along with all details in our T&Cs.

The sauna is wood-fired and reaches very high temperatures. Avoid touching it except when instructed to pour water onto the stones.

Guidelines for Safe Sauna Use

  • Bring drinking water and stay hydrated throughout your session.
  • Children under 16 are not permitted unless prior contact has been made. For those 16 and older, children must be accompanied by an adult.
  • Please bring two towels: one for drying off and another to sit on while using the sauna. Additionally, you may want to bring beach shoes, as these are not provided for hygiene reasons.
  • Jurassic Saunas takes no responsibility for damage or loss of property. Personal belongings are left at your own risk.
  • If booking on behalf of a group, you are responsible for ensuring that all participants are informed of the terms and conditions and practice safe sauna use.
  • We reserve the right to refuse entry to anyone appearing intoxicated or posing a risk to health and safety, without issuing a refund.
  • If you are late, please inform us within 15 minutes of the start time. After this, the session may be marked as a “no-show” and offered to others.

Sauna Etiquette

  • Enter and exit the sauna with care.
  • Remove shoes before entering.
  • Be cautious around the stove, as it reaches extremely high temperatures. Only pour provided water onto the stones, following staff guidance.
  • Alcohol and smoking are prohibited in the sauna.
  • Essential oils may not be used in the sauna without permission. Oils provided or purchased as add-ons are used at your own risk.
  • If using the sea as a “cold plunge,” do so at your own risk. Make sure you are a capable swimmer and aware of water conditions such as temperature, tides, and currents. Refer to the RNLI’s website for more safety information: RNLI Open Water Swimming Guide.
  • Remove all jewellry or metal items before entering the sauna to prevent burns.
  • Note that the large steps to access the sauna may not be suitable for everyone.

Weather

We may cancel bookings due to unsuitable weather conditions, prioritizing your safety. In such cases, we will contact you to reschedule.

Cancellations and Amendments

You can adjust your booking on our website up to 48 hours in advance. Cancellations are fully refundable with at least 48 hours’ notice. Bookings cancelled within 24 hours or less are non refundable. Even in cases of poor weather, if we are open refunds will not be issued, and rescheduling not allowed. If we have to close due to extreme weather or for safety issues, rescheduling or a full refund will be issued.

Gift Card Terms

Gift cards for communal and private sauna sessions are available on our website and should be used within 12 months of purchase.

Accessibility

Due to our mobile setup, some accessibility limitations may apply. Access to the sauna is across a pebble beach and involves large steps. We also lack electric lighting, so the sauna may be dimly lit. Please contact us if you have any questions or concerns.